Problem-Solving Toolkit
This toolkit from Cerebra aims to support disabled people and carers, as well as their families and advisers, who are encountering difficulties with the statutory agencies in relation to the provision of health, social care and education support services.
This toolkit aims to unpick these problems and to develop effective strategies for resolving them e.g.
- Inter-agency disputes
- No such word as “can’t”
- The budget is spent
- The panel/manager says “no”
- Too difficult to think about
- Delay
- “I don’t have authority to”
- Personalities
- Highly contested fact dispute
