Accessing care and support (adult social care)

 

The Senedd has produced a guide to help Welsh residents get care and support from Social Services.  The guide will take you through the initial process, your rights and the responsibilities of local authorities. It also signposts to other useful sources of help and support.

Contents

  • Accessing care and support
  • Assessment
  • Right to information, advice and assistance
  • Right to an assessment
  • Right to be involved as an equal partner in the process
  • Right to have your voice heard
  • What if you’re caring for someone?
  • Review of assessments
  • Access to services
  • The eligibility criteria
  • Option of direct payments
  • Reviewing care and support plan
  • What happens if you don’t meet the eligibility criteria?
  • What if you disagree with the eligibility decision?
  • Right to request a re-assessment if things change
  • Other sources of help and support

Download the pdf from the Senedd Research website

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