Putting Things Right leaflet – How to raise a concern or complaint about the NHS in Wales
Gweithio i Wella – Sut i leisio pryder am y GIG yng Nghymru
NHS Wales is reviewing the ‘Putting Things Right’ leaflet as part of the attempt to improve the patient’s experience of NHS services in Wales.
This leaflet provides advice to the public on how they can raise a concern/complaint about
care or treatment provided by NHS Wales.
The short online survey aims to seek feedback from the public on whether the leaflet is easy to understand and if it could be improved.
The feedback received from the public will be used to improve the leaflet. The new leaflet will be available on all NHS Wales Health Board and Trust websites, as well as other
organisations such as the Community Health Council and Welsh Government. It will be available in Welsh and other languages as well as large print and Braille, BSL and Audio version. There will also be an Easy Read version and children’s leaflet.
This survey will run until 31 August 2016
