The Older People’s Commissioner for Wales want to know about Access to Advocacy
Independent advocacy can make a real difference to older people’s lives, helping to ensure that their voices are heard and that they have support, something that is particularly important during difficult or challenging times.
An advocate can
- Support you to know your rights so you receive fair and equal treatment and access services that meet your needs.
- Support you to understand information so you can consider all your options and make informed decisions.
- Support you to have your voice heard so you can live the life you choose.
In certain circumstances, older people have a legal right to access and be supported by an independent advocate, yet many older people are unable to access these services.
The Commissioner’s survey
The Commissioner is therefore undertaking work to understand how access to independent advocacy currently works in practice in Wales, ahead of the publication of a report early next year that will give a voice to older people and highlight their experiences of using independent advocacy services. The report will also include good practice examples and set out what improvements need to be delivered to ensure that older people can access these essential services when they are entitled to them.
To support this work, the Commissioner wants to hear from older people who have used independent advocacy about their experiences, as well as from professionals and those working with older people who have supported older people to access these services, which will help her to create a Wales-wide picture of older people’s access to advocacy.
Complete the short online survey
If you would like a hard copy of the questionnaire call on 03442 640670