ME/CFS on the NHS 111 Wales website
Following a request from WAMES the Welsh Ambulance Services NHS Trust has updated the information page on ME/CFS on the NHS 111 Wales website ME/CFS, to take account of the 2021 NICE guideline. WAMES is grateful for their willingness to do this.
Symptoms
The page now acknowledges the 4 symptoms needed to diagnose the condition as:
- Fatigue
- Post-exertional malaise
- Problems sleeping
- Cognitive difficulties
Diagnosis
Information about diagnosis is taken from NICE:
all 4 of the main symptoms should be present for a minimum of 6 weeks in adults and 4 weeks in children and young people
AND
the person’s ability to engage in occupational, educational, social or personal activities is significantly reduced from pre-illness levels
AND
symptoms are not explained by another condition.
Management
The help that people can expect with management comes from the NICE guideline and includes referral to a ME/CFS specialist team, where available, who will:
- Carry out and record an assessment… to confirm the person’s diagnosis and also to help in future management.
- Develop and agree a personalised care and support plan.
- If your symptoms are severe, your doctor should ask a specialist for advice.
- Your management plan should be reviewed regularly.
The page advises against resting completely and taking up vigorous unsupervised exercise but it does say “an exercise plan may be suitable for some people living with CFS /ME, but exercise programmes such as graded exercise therapy (GET) are no longer recommended for everyone with ME/CFS”.
CBT is mentioned as an option which “may help you manage your symptoms but is not a cure… by changing the way you think and behave”. The free online mental health service, Silver Cloud, based on CBT, is recommended.
The biggest disappointment is that the definition of PEM in NICE was not included. Instead the description simply says:
“This is where exercise makes the symptoms worse. Sometimes the effect is delayed and you’ll feel exhausted a few hours after you’ve exercised, or even the next day.”
Unfortunately the NICE guideline doesn’t appear to be accepted in its entirety by the Clinical Advisors Group who have to authorise the text.
What do you think?
- Does the page give an accurate introduction to ME/CFS?
- Is it ‘Healthcare you can trust – 24/7″ as their logo says?
- Does the Welsh translation communicate the same information?
NHS 111 invite your comments at the bottom of the web page. They assure us they read them all.
“We value your feedback. Click here to complete our online survey”
NHS 111 Wales: Myalgic encephalomyelitis/chronic fatigue syndrome (ME/CFS)
The page is long but if you feel well enough, why not read it (pace yourself!) and give them your comments. If lots of readers highlight the same problems, they will hopefully reconsider…
#ImplementNICEmecfs

WAMES has been nominated for a £1,000 donation from charitable donor the Benefact Group through the
Healthy people’s hearts returned to a slow rate in the 7 days after the walk tests, whereas the ME/CFS group showed no significant change.
We are launching this in the run-up to
Whether you are only hearing about ME for the first time, are a healthcare professional or maybe a family member of someone with ME, we hope that our new factsheet will give you a better understanding of this disease and its associated symptoms. Please share it widely with friends, family, and colleagues to help us raise awareness and understanding of this important issue.





Our first graphic focuses on the term exertion, highlighting that this can mean many things, and not just exercise. In the image a women is standing up, giving a speech, in a room full of people. For someone with ME this means being cognitively active, physically active, emotionally active and managing significant sensory input – all of which can lead to post-exertional malaise.
Our second graphic deepens the understanding of sensory overload – be it light, sound, smell, touch or taste. It can come from everything everywhere all at once.
We also chose to focus on pacing in our third and fourth graphics, as this is the key technique people with ME can use to manage post-exertional malaise and avoid getting sicker from pushing harder.
It is deeply important to our Alliance that we highlight the 25% of people with ME who are housebound or bedbound. For these individuals post-exertional malaise is even more extreme, potentially rendering them unable to eat or drink for periods of time and unable to speak. Some live in darkened rooms 24 hours a day, because of the impact of sensory overload.
Finally, we chose to emphasise that different symptoms can get worse for different people. There is no one-size-fits-all when it comes to ME, and while one person may suffer extreme brain fog and pain during post-exertional malaise, another may get new or worsening gastrointestinal symptoms.



